Reputation Auditing
This service is the nearest you will come to being a brand ‘fly on the wall’.
What is being said about your brand, service and people? What do customers really want and think? Why do they need a service or product like the one you can provide? Freshfield’s reputation auditing service finds the answers.
We use quantitative and qualitative approaches to gain a candid and real time view of what key stakeholders think and say about your organisation.
The results of our audits dictate our campaigns as we strive to identify and address the communications issues of relevance to your organisation.
Our specialists are also adept in carrying out other research projects such as internal and external communications audits.
