Social Media

Social media has transformed the way in which organisations communicate with their stakeholders. And Freshfield has helped its clients embrace this change.

Our service is much more than just setting up a Twitter and Facebook account for our clients.

Setting up such a social media account is free, so the temptation for organisations to jump into social media without due consideration is huge.

Education is at the heart of our process. We run workshops and training sessions which enable clients to understand the conversational theory and etiquette of social media.

Like other channels, we also create messaging platforms and formal communication plans to ensure activity is sustained and on message. Our work includes helping identify niche social networks, blogs and forums that directly relate to your brand profile, and advising on how to engage with them and be visible.

We have experience of running social media campaigns for organisations across a range of sectors.