Why Freshfield
Our track record
We’re only as good as our work. We combine strategy, creativity and endeavor to deliver the best results. It’s what we are all about; helping clients. That’s why we have a formidable client retention rate. But don’t just take our word for it, ask our clients.
We know our onions
Our consultants are highly qualified and have decades of experience in the disciplines of PR, public affairs, digital communications, design and marketing. But just as significantly, they are experts in the wide range of industries and sectors in which our clients operate. That means we understand your industry. We know what drives your business. And we know what you need to be successful.
Outstanding client service
Our business model is built on client retention and we can only achieve this by delivering work that works. We get under the skin of clients and soon become trusted advisors of choice – an extension of their team or even board in many cases. We’re robust with our systems and procedures, meaning our ship is very tightly run. This allows our people to focus on what they do best – help clients.
Small giants
We’re a business that has chosen to be great instead of big. We have rejected the pressure of endless growth – we just want to be the best at what we do, creating a stimulating place to work, providing great client service and making an important contribution to our communities. As a result, we’re a smaller PR and marketing communications business than most. This is not a restriction but a great strength. Clients get the expertise found at larger firms plus the benefit of small, passionate teams, and better value.
Intelligent and considered approach
We’re big believers in strategy. For that reason we want to work with you to ensure we are choosing the most appropriate communications tools and channels to meet your business and communication goals. We listen, we seek to understand and then we offer intelligent and considered solutions. That’s the Freshfield way. And that’s the way our clients like it.
Integration
We’re more than just a PR company. We offer a diverse range of services and programmes using our depth of experience in PR, digital communications, design and marketing. This means our clients gain a holistic and consistent approach to communications that is also highly cost effective. Furthermore, we provide counsel at senior level to almost all of our clients, a testament to how much our clients value us.
We do business properly
We have our own guiding principles:
- We act with total professionalism and integrity at all times
- We listen to you and work with you as business partners
- We give honest advice
- We do what we say we will do
- We seek to provide Best Value and use Best Practice in all our dealings
No fluff
You don’t get fluff at Freshfield. You won’t find self-importance, pretence or attitudes. We’re professional advisors, down-to-earth folk. Sure, we have our creative moments but everything is created and delivered with your strategy in mind.
