What is Freshfield’s Communications Strategy service?

Our strategic communications specialists help business leaders and marketing teams define how they tell their story, engage audiences and build reputation with clarity and purpose.

We work with organisations to develop strategic communications frameworks that align business goals with audience needs, ensuring every message, channel and activity is strategically focussed. This includes purpose and values development, brand narrative and messaging, audiences insight, channel strategy, content planning, leadership communications, reputation building and supporting teams through change.

For more than 25 years, Freshfield has been advising organisations on communications strategy. Our senior team blends experienced PR consultants, strategists and former business journalists who know how to shape narratives, ensure alignment and create clear, actionable plans.

Fresh Eyes Workshops

Take a step back and see your communications with fresh eyes. Our facilitated Fresh Eyes Workshops bring leaders and teams together to uncover blind spots, challenge assumptions and unlock new strategic thinking. A powerful starting point for developing a communications strategy built on insight, alignment and clarity.

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Why you need a strategic communications partner

Without a clear communications strategy, teams can become reactive, messages become inconsistent and audiences receive a confused story. This can lead to fragmentation, disengagement and missed opportunities. Our role is to help you create a focussed, evidence-driven communications framework that ensures your story is told clearly, consistently and in a way that resonates. By doing so, you can build trust, strengthen relationships and make a difference through your communications.

Types of organisations we support

We advise organisations across a range of sectors including education, energy, financial services, manufacturing, professional services, property and regeneration, public sector and social housing.

Our work supports organisations that are:

How Freshfield can help

Our Communications Strategy expertise includes:
  • Fresh Eyes Workshops

  • Purpose and values development

  • Communications audits

  • Brand narrative and message development

  • Audience profiling and insight

  • Channel strategy and media planning

  • Content strategy

  • Campaign development

  • Relationship marketing strategy

  • Retained strategic communications advisory role

We also work with trusted partners to deliver brand identity and design, website development and support where needed.

Fresh feedback

“Freshfield has been amazing from the outset, engineering the brand conception, developing effective digital platforms and messaging along with a long-term marketing and PR plan very much driven by their innovative and refreshing approach. A pleasure to work with. I can’t recommend them highly enough.”

Two Zero

Why choose Freshfield

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Simon Turner Freshfield Managing Director

Simon Turner
Chief Executive & 
Group Client Director
hello@freshfield.co.uk

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