Building trust and reputation in the affordable housing market arena

About our client: Breck Homes

Breck Homes is a Northern housing developer working with affordable housing providers across the North of England. In 2025, the business entered a period of growth, expanding its development pipeline from 1,300 to 2,000 homes, moving into new regions including Yorkshire and Staffordshire, and acquiring significantly larger schemes.

This expansion took place against a backdrop of economic uncertainty and instability in the housebuilding sector with several well-known developers entering administration. For Breck, the challenge was to demonstrate strength, reliability and credibility to decision-makers at affordable housing providers, landowners and local authorities.

Our brief

Freshfield was appointed to support Breck with a strategic communications campaign designed to:

  • Strengthen Breck’s reputation as a trusted development partner
  • Support entry into new geographic markets, particularly Yorkshire
  • Increase visibility in national trade and business media
  • Grow engagement across Breck’s owned channels
  • Maintain positive sentiment during expansion and planning activity

The overarching objective was to ensure Breck was seen as a developer that consistently delivers, even as the wider sector faced challenges.

What we delivered

Freshfield has developed and implemented an integrated communications programme anchored around the core messaging pillars of; delivery, resident-focus, stability, community impact. Key elements of our work included:

  • Strategic campaign planning aligned to business milestones, including land acquisitions, planning submissions, site progress and team growth.
  • Proactive media relations across national trade, regional business and local media.
  • Targeted support for Breck’s Yorkshire launch, securing high-impact coverage in priority publications.
  • Content creation for Breck’s website and LinkedIn channel to reinforce messaging and amplify media coverage.
  • Reputation management support on sensitive or high-profile schemes, including proactive messaging and holding statements where required.
  • Community-focussed storytelling, highlighting apprenticeships, charitable activity, schools engagement and grassroots partnerships.

Impact

Freshfield’s programme exceeded all agreed objectives, delivering strong reputational and commercial results for Breck. These included:

  • Successful Yorkshire market launch with 15 pieces of coverage and 496,000 estimated coverage views, including features in BBV, Place Yorkshire, Yorkshire Post and Bdaily.
  • Strengthened national and trade media profile, securing Breck coverage in BBC, Construction Enquirer, Housing Excellence and Construction.co.uk
  • Owned-channel growth over a 12-month period with 100% growth in monthly website traffic and 95% in LinkedIn followers.
  • 100% positive media sentiment with no negative coverage recorded in the campaign period.
  • New business opportunities created with direct client feedback confirming the campaign generated new conversations and enquiries.
  • Over the year, 85 media placements, 15.9 estimated coverage views and 22,400 of attention earned.

Client feedback

“Freshfield is a key partner to Breck and has played an instrumental role in building our brand and supporting our growth objectives. The team brings strategy, creativity and leadership to our marketing communications, and Simon and Joel are a pleasure to work with.”

Overview

Client name Breck Homes
Sectors Property and Regeneration
How we helped Communications strategy and planning
Content strategy and writing
Media relations
Social media management
Crisis & Issues PR

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